Business Services Agreement Template

DATE: [DD MONTH YYYY]

PARTIES
(1) [PARTY A LEGAL NAME], company number [NUMBER], whose registered office is [ADDRESS] (Party A); and
(2) [PARTY B LEGAL NAME], company number [NUMBER], whose registered office is [ADDRESS] (Party B).

Each signatory confirms authority to bind the relevant party.

1. SERVICES
The Supplier shall perform the services and deliverables in Schedule 1 with reasonable skill and care, using suitably qualified personnel.

2. CUSTOMER RESPONSIBILITIES
The Customer shall provide timely information, access, decisions and approvals listed in Schedule 1. The Supplier is not responsible for delay caused by missing dependencies.

3. TIMETABLE AND ACCEPTANCE
Milestones are [DATES]. The Customer shall test each deliverable against the written acceptance criteria within [NUMBER] business days and give detailed reasons for rejection.

4. FEES AND PAYMENT
Fees are [FIXED / TIME AND MATERIALS / RETAINER] in [GBP / EUR / USD]. Valid invoices are payable within [NUMBER] days. Pre-approved expenses are [INCLUDED / ADDITIONAL].

5. CHANGE CONTROL
Either party may propose a change. No change affects scope, fees or timing until authorised representatives approve it in writing.

6. INTELLECTUAL PROPERTY
Each party retains background materials. Ownership or licence of new deliverables is [INSERT AGREED POSITION], subject to full payment and third-party components.

7. CONFIDENTIALITY, DATA AND SECURITY
Each party shall protect confidential information. Insert a compliant data-processing schedule where personal data is processed for the other party.

8. LIABILITY AND TERMINATION
Insert service credits or remedies, insurance, an appropriate liability cap, lawful exclusions, termination rights and exit assistance after risk review.

SCHEDULE 1 — SERVICES
Objectives: [DETAIL]
Deliverables: [DETAIL]
Milestones: [DETAIL]
Acceptance criteria: [DETAIL]
Customer dependencies: [DETAIL]
Fees / invoice schedule: [DETAIL]

GENERAL
Notices must be sent to the addresses and emails stated in Schedule 2. Neither party may assign this agreement without written consent, except as expressly agreed. This agreement and its schedules contain the entire agreement on its subject. A variation must be signed by authorised representatives. If a provision is invalid, the remainder continues. Delay in enforcement is not a waiver. No third party has a right to enforce this agreement unless stated.

GOVERNING LAW AND DISPUTES
This agreement is governed by the law of England and Wales [CHANGE IF REQUIRED]. The courts of England and Wales have exclusive jurisdiction [OR INSERT AGREED ARBITRATION / MEDIATION PROCESS].

SIGNATURES
For Party A: [NAME / TITLE / SIGNATURE / DATE]
For Party B: [NAME / TITLE / SIGNATURE / DATE]

SCHEDULE 2 — NOTICES AND PAYMENT
Party A notice email: [EMAIL]
Party B notice email: [EMAIL]
Payment currency: [GBP / EUR / USD]
Account name: [LEGAL NAME]
Account / IBAN: [DETAILS]
SWIFT / BIC: [CODE]
Payment reference: [REFERENCE]